It has to be tough running an auto shop. No one wants to visit other than perhaps for an oil change, and most of the time a potentially expensive repair produces no noticeable difference in drivability. Not to say it's not needed, the repair may prevent a breakdown, or worse. So you get it done, regretfully.
The team at South Street deals well with this process, explaining the repairs indicated and helping understand the criticality and options to make an informed decision. They then perform the work competently with updates on the progress, at a fair price, and stand behind the quality of their work.