5
7/8/2018

Fast, friendly, helpful and honest

5
7/6/2018

Good service.

5
7/6/2018

I've been "taken" by more mechanics than I care to count. Finally, right in my hometown, I've found the very best car care center anywhere. These guys (and gals) know cars and know how to treat their customers. They are the most honest, most knowledgeable folks I've ever come across. They've been in business in downtown Rochester for decades and it's no wonder. They are the best.

5
7/3/2018

This place is amazing! I had 2 quotes before coming here and they significantly beat the prices ($250 less than one of the quotes). Every employee I interacted with was friendly and professional, Karley was especially great! They kept their word on repair times and when to expect phone calls, by far the best experience I've had in a repair/ maintenance setting. I like that they offer free loaner cars (didn't use one this time- but nice to know it is an option). The interior of the building was clean and customer service went above and beyond- will definitely be returning for future business.

5
7/3/2018

Very honest and helpful

1
7/2/2018

The employees know their stuff, but what I wanted/needed fixed was not fixed.

5
7/2/2018

I feel my car is in professional hands when I use South Street. I never have to worry that they will "make work"on my car. They are sooooo easy to deal with AND make it sooooooo easy to keep up with necessary work like oil changes by offering several options: waiting, drop off, loaners and pick up. I really appreciate these extras and have had to use them. I feel their pricing is fair. They go out of their way to explain, if necessary, and have plenty of people working so you don't have to stand around. I used to use the dealer for my upkeep, but now prefer South Street to keep my car up.

5
6/28/2018

The South Street Auto Care staff members were engaged and unfailingly polite, both on the telephone and in person. My vehicle was serviced expeditiously and benefited from a complimentary safety check. This was my first experience with South Street Auto Care and I fully intend to return for future automotive service.

5
6/28/2018

AS ALWAYS, this trusted team provided fast, efficient, cost-effective, and courteous service.

5
6/27/2018

Great service, I felt well taken care of

If You Are Using A Screen Reader And Are Having Problems Using This Website, please call South Street Auto Care (248) 650-1100 For Assistance.