I feel my car is in professional hands when I use South Street. I never have to worry that they will "make work"on my car. They are sooooo easy to deal with AND make it sooooooo easy to keep up with necessary work like oil changes by offering several options: waiting, drop off, loaners and pick up. I really appreciate these extras and have had to use them. I feel their pricing is fair. They go out of their way to explain, if necessary, and have plenty of people working so you don't have to stand around. I used to use the dealer for my upkeep, but now prefer South Street to keep my car up.