5
2/23/2018

I just used so Street auto care for the first time and I was very impressed. I made an appointment online at midnight and got a call back at 9 AM the next morning to confirm it. When I arrived they offered me a loaner car which I didn’t need the time. They assigned a customer service rep to me to handle all the communications back-and-forth it might vehicle is being repaired. When it turned out my car needed to stay overnight while waiting for parts they made a loaner car available which I went back and picked up. The repairs were done professionally And completely. When I picked up my vehicle they handed me some paperwork we can go today three-year 36,000 mile warranty on the repairs they had done PLUS one free year of roadside assistance for ANY problem I have with the car. I will be referring family and friends to this place.

5
2/22/2018

The service was excellent. Car was ready on time and the pricing was great. They even offered to drop me off at my house. When I went to pick up my car I was running a little late since the close at 6 but the gentleman on the phone offered to wait for me. I’m very impressed by their customer service and I’ll be back.

5
2/21/2018

They spent time to explain and show me exactly what they found and how they fixed the issue when I picked up the vehicle with a very difficult and intermittent problem.

5
2/16/2018

Best people.. Best care.

5
2/14/2018

I have a ‘07 Subaru Impreza WRX and it was in the shop for a clutch and flywheel replacement which was a priority fix for me. They also told me if other issues I had with the car I needed 2 CV axles and a front lower left ball joint and since this my everyday driver I can’t afford to break down again so I opted to get those repairs done as well as a oil change and ailment. I was a little disappointed though that the ball joint broke off in the knuckle when being removed and I had to buy a new knuckle as well but being in Michigan it was pretty much rust welded I kinda expected it. I wasn’t in a rush to get the repairs done since I got a “free loan a car” I was still able to get to work which was the reason I chose South Street Auto Care. Over all I’m satisfied with the results my car runs great!!! I love the customer service and professionalism I felt my needs were met and they stayed in communication with me every step of the way.

3
2/13/2018

South Street didn't really fix anything so I have nothing to rate rather than attention to a customer. While the car break-down emergency put my family in a strain, I actually felt more strain leaving it at SouthStreet since you needed it removed as quickly as possible and I couldn't come up with a plan. We eventually had it towed to our house since the cost to keep it on the lot was cost prohibitive. Thank you.

5
2/12/2018

The staff is great. The loaner cars are wonderful. Makes scheduling both my repair and my life easier. And, no one complains if I pick my car up and return theirs a day later than expected. I won't take my cars anywhere else.

5
2/9/2018

Fast, friendly, and fantastic work from the crew at South Street! Rob and Drake, in particular, were phenominal!

5
2/7/2018

As always. great service!

4
2/7/2018

4/5 Stars - Price is high compared to other shops & took about 2 days to get tires back (Dropped tires off loose). It was $80 two years ago not it's $120, This maybe because I dropped shipped through Tire Rack. Besides the two items above South Street Auto did a fantastic job, followed requested service exactly, friendly staff and quality mounting.