Rochester Auto Repair

(248) 650-1100
Mon - Wed: 8:00 AM - 6:00 PM
Thu: 8:00 AM - 5:30 PM
Fri: 8:00 AM - 5:00 PM
5

Excellent customer service and communication. Fair competitive prices. They don’t try to oversell. And they off loaner cars!

5

Excellent service, Swift turn around. Love this business. The BEST!

5

Everything went well, easy check in, room ready early and nice facilities.

5

Just the best shop! Love these guys, appreciate the personalized care and service. So grateful to have an honest place to take my car that provides skilled technicians, quality service and which stands behind their work. Customer for life!

5

What a relief to know that trust and complete confidence in South Street is well earned! No nail biting worries. Truly your motto posted "PEACE OF MIND" was the first sign I noticed upon entering South Street, and that alone made me take a deep breath of relief; and, subsequently true to your mantra!! You are my car guys. Thank you Gentlemen, THANK YOU!

5

These guys are the best and have been my go-to for years with each of my vehicles. Precision work, great attitude, fair pricing and loaners when available. They're the best!

5

Very helpful accommodating my schedule. Always professional, friendly and honest.

5

JAKE WAS VERY HELPFUL IN DIAGNOSING AND EXPLAINING THE CORRECTIONS NECESSARY FOR THE CONTROL ARMS OF MY HHR. I BELIEVE HE WAS ALSO VERY HONEST (A TRAIT YOU WON'T FIND IN EVERY SHOP OR INDIVIDUAL) IN EXPLAINING WHAT WAS REQUIRED BASED ON MY VEHICLE USAGE. HE ALSO SAVED MUE A FEW $'S APPLYING AN ON-LINE COUPON. HE'LL BE MY "GO TO: GUY FOR FUTURE REPAIRS.

5

One of the most important aspects to running a successful business is communication with your customers. Although I had to wait longer than I expected for my car to be repaired, the communication along the way explained the delay.

4

As the whole business I recommend any day!! The staff is very professional, friendly and very helpful! I love there communication when my car was being worked on! Daily calls to explain everything and make sure I agreed. I love that they also have two financial programs available that saved my behind and my car! Fast results and easy process!! The only negative thing.. I do love that they have free loaner cars available. I would of given 5 stars but the loaner car that was available at my time of service was in rough shape. It drove decent but rims were rusted, tires were worn out and thin, windshield was cracked, wiper blades worn down, dents and marks on outside and interior of car was pretty bad. Steering wheel was so worn it bent when I gripped to turn.. seats so worn I felt every spring.. It is a free loaner but Coming from a pretty nice automotive place, I expected to feel comfortable in the car, as I did not. Other than that experience I highly recommend!

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