Rochester Auto Repair

Request an Appointment
(248) 817-4572
Mon - Tue: 7:30 AM - 5:30 PM
Wed - Thu: 8:00 AM - 5:30 PM
Fri: 7:30 AM - 5:00 PM
5

I always take my car here to have work done. They are respectable, do not overcharge, and do not tell me I need work done that isn’t necessary. I can’t say this about other shops I have been to. Being an engineer in the automotive industry, I can spot, and appreciate, when I don’t get a line of BS.

5

I just used so Street auto care for the first time and I was very impressed. I made an appointment online at midnight and got a call back at 9 AM the next morning to confirm it. When I arrived they offered me a loaner car which I didn’t need the time. They assigned a customer service rep to me to handle all the communications back-and-forth it might vehicle is being repaired. When it turned out my car needed to stay overnight while waiting for parts they made a loaner car available which I went back and picked up. The repairs were done professionally And completely. When I picked up my vehicle they handed me some paperwork we can go today three-year 36,000 mile warranty on the repairs they had done PLUS one free year of roadside assistance for ANY problem I have with the car. I will be referring family and friends to this place.

5

The service was excellent. Car was ready on time and the pricing was great. They even offered to drop me off at my house. When I went to pick up my car I was running a little late since the close at 6 but the gentleman on the phone offered to wait for me. I’m very impressed by their customer service and I’ll be back.

5

They spent time to explain and show me exactly what they found and how they fixed the issue when I picked up the vehicle with a very difficult and intermittent problem.

5

Best people.. Best care.

5

I have a ‘07 Subaru Impreza WRX and it was in the shop for a clutch and flywheel replacement which was a priority fix for me. They also told me if other issues I had with the car I needed 2 CV axles and a front lower left ball joint and since this my everyday driver I can’t afford to break down again so I opted to get those repairs done as well as a oil change and ailment. I was a little disappointed though that the ball joint broke off in the knuckle when being removed and I had to buy a new knuckle as well but being in Michigan it was pretty much rust welded I kinda expected it. I wasn’t in a rush to get the repairs done since I got a “free loan a car” I was still able to get to work which was the reason I chose South Street Auto Care. Over all I’m satisfied with the results my car runs great!!! I love the customer service and professionalism I felt my needs were met and they stayed in communication with me every step of the way.

3

South Street didn't really fix anything so I have nothing to rate rather than attention to a customer. While the car break-down emergency put my family in a strain, I actually felt more strain leaving it at SouthStreet since you needed it removed as quickly as possible and I couldn't come up with a plan. We eventually had it towed to our house since the cost to keep it on the lot was cost prohibitive. Thank you.

5

The staff is great. The loaner cars are wonderful. Makes scheduling both my repair and my life easier. And, no one complains if I pick my car up and return theirs a day later than expected. I won't take my cars anywhere else.

5

Fast, friendly, and fantastic work from the crew at South Street! Rob and Drake, in particular, were phenominal!

5

As always. great service!

South Street Auto Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call South Street Auto Care (248) 650-1100 if you have any issues in accessing any area of our website.