Rochester Auto Repair

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Monthly Archives: October 2025

How Our Team Keeps You Informed Every Step of the Way

How Our Team Keeps You Informed Every Step of the Way

At South Street Auto Care, we believe great service goes beyond fixing cars; it is about keeping you informed and confident throughout the entire repair process. That is why our technicians and service advisors work together closely to make sure you always know exactly what is happening with your vehicle.   When your car comes into our shop, one of our skilled technicians begins with a detailed inspection to identify the root cause of the issue. Once they have gathered all the necessary information, they meet with one of our service advisors to review the findings under the hood. This collaboration allows our team to clearly understand the problem, discuss repair options, and confirm the best next steps before reaching out to you.   From there, your service advisor can provide accurate updates, clear explanations, and honest recommendations without surprises or confusion. Whether it is a simple oil change or a complex diagnostic repair, communication is key to how we oper ... read more

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Auto Repair
South Street Auto Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call South Street Auto Care (248) 650-1100 if you have any issues in accessing any area of our website.