Rochester Auto Repair

I recently brought my 2011 Buick in for service due to an overheating problem. The mechanics at South Street diagnosed a leaking water pump that would run $800.00 to fix. Since I approved the repair it would have been easy for them to fix my car and collect the fee, but the mechanic did additional research on the problem and discovered that GM covered this problem with an extended warranty. South Street informed me that I could get this fixed free of charge at the dealer and also Robert helped me with a ride to get the car moved to the dealer. It is not easy to find this kind of customer service and I truly appreciate the honesty of South Street Auto Care. It is the reason I have been a loyal customer of theirs for over 15 years and it is the reason I only trust South Street with my auto repairs. I always recommend South Street to my friends and family.

I was able to get right in and am happy with the results. The staff are all very helpful. I like knowing my car is in good hands and I can trust the work they do.

Always very helpful and courteous.

I was so pleased to have your service, when I needed it most. On 12-21-15, I broughmy 2011 Mariner in with several problems. Mike greeted me and made me feel at ease immediately, with his calm manner amid my frenzy to get my car fixed. He explained the process, and even offered me a free loaner car. That was so necessary, because I had many things to do before Christmas. Later on, he called me to tell me that the issue was still under warranty, even though I had already taken my car in for repair on a recall. Well, he told me to contact the dealer, which I did and everything was covered and the car was fixed the same day. I was willing to come back and have South Street fix it, I would trust you more than a dealer. If Mike had not told me it should be covered, I would have been spent about $480 unnecessarily. Thank you for all the help you gave me and especially to Mike, who really made my day! I will always be a customer for life!

Friendly staff, but after a full diagnostic check and several recommended repairs, the vehicle is not worth fixing.

Always a pleasure dealing with these guys.....even when they have to deliver bad news about my car. I appreciate the opportunity to have a loaner car when the repairs take awhile.

I was completely satisfied with the service I received from South Street Auto Care. I went in for a routine oil change and they discovered a problem that had it gone undiagnosed, it could have cost me thousands of dollars. The counter guys are friendly and knowledgeable. Many Thanks!

I thank you South Street Auto for always your Expertise and Support. This annoying noise coming from braking was driving me nuts. But you took the time and skill to find it and fix it. I am very Pleased with Everything you have done for me and for repairing an existing problem in my car. Your Business is TRULY AMAZING!!! Wish I have known about your Company a year ago. I know car repairs can become increasingly expensive and I appreciate South Street Auto Care for understanding my needs. Your AWESOME!!! Thanks again for your Hard Work.

Very satisfied with the customer service, they got me in right away diagnose the problem and fix the car. We spend weeks trying to figure the trouble. I was very happy about getting a free loaner car also.

I have been a customer since 1978. I know that I can always trust Robert's recommendation and I know that the price will be fair. I highly recommend South Street!