Rochester Auto Repair

1445 reviews
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(248) 817-4572
Mon - Tue: 7:30 AM - 5:30 PM
Wed - Thu: 8:00 AM - 5:30 PM
Fri: 7:30 AM - 5:00 PM
2

Friendly staff, but after a full diagnostic check and several recommended repairs, the vehicle is not worth fixing.

Hi Steve, We are very sorry that you were unsatisfied with the diagnostics and repairs you received. Our team makes it a priority to ensure that any issues with your vehicle that are currently presenting themselves are identified, with our thorough inspections and skilled technicians. However, there can be issues that can present themselves at a later time, that it may not have been possible for our technicians to foresee. We hope that you will come back to us in the future and we can demonstrate the quality of work we perform and stand behind.

- South Street Auto Care
5

Always a pleasure dealing with these guys.....even when they have to deliver bad news about my car. I appreciate the opportunity to have a loaner car when the repairs take awhile.

5

I was completely satisfied with the service I received from South Street Auto Care. I went in for a routine oil change and they discovered a problem that had it gone undiagnosed, it could have cost me thousands of dollars. The counter guys are friendly and knowledgeable. Many Thanks!

5

I thank you South Street Auto for always your Expertise and Support. This annoying noise coming from braking was driving me nuts. But you took the time and skill to find it and fix it. I am very Pleased with Everything you have done for me and for repairing an existing problem in my car. Your Business is TRULY AMAZING!!! Wish I have known about your Company a year ago. I know car repairs can become increasingly expensive and I appreciate South Street Auto Care for understanding my needs. Your AWESOME!!! Thanks again for your Hard Work.

thank you again Bess for the kind words, we appreciate your business and look forward to your next visit. Have a great Holiday! Brett Einheuser

- South Street Auto Care
5

Very satisfied with the customer service, they got me in right away diagnose the problem and fix the car. We spend weeks trying to figure the trouble. I was very happy about getting a free loaner car also.

5

I have been a customer since 1978. I know that I can always trust Robert's recommendation and I know that the price will be fair. I highly recommend South Street!

5

It goes without saying that your service personnel AND your service facility are top notch.

5

Great job!

5

The braking is so smooth with my new brakes -- I had forgotten how that can feel with the shuddering the front brakes were doing for a couple of weeks! Thanks for the loaner car. That is so necessary for me to have for my work especially as emergencies arise in church members' lives. It is a bonus that you provide for your customers along with your super service!

5

The customer service was excellent.

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